Refund policy

We want you to be happy with your Classic Time watch. If you are not, you can request a return within 30 days of receiving your order.

HOW TO START A RETURN

Email us at info@classi-ctime.com with your order number and the reason for the return. Please do not send anything back before we reply. Items sent without prior approval cannot be accepted. Once approved, we will send you the return instructions and the return address.

ELIGIBILITY

To be eligible, the watch must be unworn, in the same condition you received it and in its original packaging, with all accessories included. Proof of purchase is required.

DAMAGED, DEFECTIVE OR WRONG ITEMS

Please inspect your order when it arrives. If the item is damaged, defective or not what you ordered, contact us within 7 days of delivery with photos. We will send a replacement or issue a full refund, and we will cover the return shipping.

RETURN SHIPPING

If you return an item because you changed your mind, the return shipping cost is paid by the customer. Original shipping costs are not refundable.

REFUNDS

After we receive and inspect your return, we will notify you by email whether the refund is approved. Approved refunds are sent to your original payment method within 10 business days. Your bank or card company may take additional time to post the refund.

EXCHANGES

The fastest way to get a different item is to return the original and place a new order.

YOUR LEGAL RIGHTS

This policy does not affect your rights under the consumer laws that apply in your country.

CONTACT

Questions about a return? Email info@classi-ctime.com.